At The International Spy Shop (ISS), we're dedicated to delivering your purchase as quickly and affordably as possible. We offer a range of delivery, pick-up and training options, so you can choose the shipping method or Training option that best meets your needs.
FREE Ship to Store:
International Spy has FREE shipping to our San Francisco Store
Ship most items directly to our store for pick up. Ship it here.
Pick it up here and there is NO SHIPPING CHARGE on ship to store orders!
To place an order for In Store Pick Up:
Order online at International Spy Shop.com
During checkout, click on “Ship To Store”.
You will receive an E-mail with instructions for in-store pick-up (no codes or ciphers)
once delivery arrives at the ISS.
You may also place your order over the phone at 1-888-775-4779 and to have your order shipped Free to Store.
Free Ship to Store Delivery Time:
Within 5-7 business days we’ll send an email that your order is ready for pickup and other instructions. Expedited shipping is not available on ship to store orders.
Picking up the order:
Come to ISS HQ at 555 Beach Street, SF CA. Bring a printed copy of your email order confirmation and a valid photo to pick up your order.
Please note that only the customer listed in the billing address may pick up order items. Order pick up is available anytime 7 days a week during normal business hours.
FREE In-Store Level One Training:
We provide free courtesy training for any product purchased online at http://www.internationalspyshop.com/
. Or within the retail store itself.
Your training covers how to operate your device and what it does. Appointment required for your personal briefing. Bring your order item(s) with your proof of purchase and we will give you a 15 minute training session free of charge. We also provide more in depth In-Store training for an additional charge. Click here for more information on our training options.
FREE Ground Shipping:
Spend over $149.00 (excluding taxes) at internationalspyshop.com and your Shipping is on us! Some Exclusions Apply.
To place an order with Free Ground Shipping:
Purchase $149.00 or more at International Spy Shop.com
On the shipping screen during checkout enter Coupon Code "Free Shipping".
Please allow 5-7 business shipping days for parcel ground delivery and up to 10 business days for home delivery.
This offer is valid on parcel and residential delivery only; it does not include express, expedited shipping or curbside delivery. We reserve the right to change or end this offer at any time. We currently ship only to street addresses in the 48 contiguous United States.
Select parcel items can ship to Alaska & Hawaii. We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories.
Free Shipping Qualifiers:
To qualify for free shipping, your order must total $149.00 or more before tax.
Free shipping applies only to locations in the contiguous United States. Orders shipped through the Army Post Office (APO) or Fleet Post Office (FPO), to international addresses, or to locations in Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, American Samoa, Palau and US protectorates are not eligible for free shipping.
Free shipping applies only to orders weighing less than 50 lbs., or 25 lbs. that meet standard weight or cube requirements. Free shipping does not apply to gift card purchases or Special Order items. Free shipping will not apply if eligible items are canceled, resulting in an order total of less than $149.00. This limited-time offer is subject to change without notice.
Shipping direct details:
You may contact UPS (800-PICK-UPS) or FedEx (800-GO-FEDEX) directly to request for the carrier to hold your package at its' nearest operator location. Please keep in mind that each carrier requires a valid ID upon pickup. An $8.00 Handling fee is applied to all orders to insure packages against being lost or damaged.
Ship out time:
If you place an order after 1 p.m. Pacific Standard Time (PST), processing begins the next business day. Processing can take 1 to several days depending on your product.
PLEASE NOTE: if your order ships via normal Next-Day Air on Fridays, they will arrive on the following Monday.
Business days exclude Saturdays, Sundays, and Federal holidays.
Our products are packaged in unmarked boxes to protect our customers' privacy. If further discretion is preferred, you have the additional option of having your package sent to one of our local shipping hubs or P.O. Boxes. To find your nearest shipping hub location simply log onto http://fedex.com/ or www.ups.com (if ordering in the US).