THE ISS EXPERIENCE
The personal touch of retail shopping paired with the comfort and savings of online shopping.
100% Price Match:
At the International Spy Shop we pride ourselves on offering the highest quality products at the best possible prices.
We want you to feel confident shopping with us, which is why we offer a 100% price match guarantee on all our products.
If you find one of our products on sale for less at another website, simply email us prior to your purchase
at firstname.lastname@example.org with the address of the webpage
where you found the product. We are happy to honor any total price (advertised price plus shipping and handling).
- If you find a similar item on another website, we will match the price, AND will offer the following special incentives:
- 10% off your next future order.
- Free technical assistance.
- Fast shipping.
- Free shipping specials.
Shop with confidence, knowing that you purchased the best product for the best price!
Get the full details on price matching.
6 Month Warranties:
Most of our Products carry a 6 Month Manufacturer's Warranty. If by chance your product is defective, please call us and we will issue you a Return Merchandise Authorization Number - RMA Number. Get more information on warranties.
Easy Returns and Exchanges:
We want you to be completely satisfied with your International Spy Shop products and are here to help. Most issues can be resolved by a quick phone call to our Support team. In the rare case that a product isn't working or fails to meet your needs we'll quickly provide a replacement, exchange or store credit.
If you are having a problem with your product start by calling us at 1-888-775-4779, we may be able to diagnose and fix your issue. Get the complete details on exchanges and returns.
Free Tech Support:
We provide free tech support for any product purchased on our retail store or online. We will require proof of purchase at either the retail store or the online store, so have your receipt or order information ready. We can provide tech support both at the retail store or over the phone.
When you call ISS technical support line, you will be talking to trained professionals who will have the products at hand so we can use the products to help you troubleshoot. You will always be talking to an ISS employee and will never be transferred to the manufacturers hot-line. Complete info on tech support.
Free In-Store Training:
We provide free courtesy training for any product purchased at either the retail store or online at www.InternationalSpyShop.com. Simply call us and schedule an appointment to receive the personal attention you deserve. Come to our store on your special appointment date and time with your proof of purchase and your device and we will give you a 15 minute training session free of charge. The training covers how to operate your device and what it does. We also provide more in depth In-Store training for an additional charge. View all the training information.